Kaye M. Steele President and Founder
I could not ask for better customer support!
Digital Minds has been a lifesaver for my company. I did not even realize what I was missing, little alone what I needed, when it came to IT support until I hired Michael Bush (founder of Digital Minds). He did a thorough evaluation of what we had and what we really needed before making any recommendations. He suggested we work together a while before making any wholesale changes, which I really appreciated.
I could not ask for better customer support and response time to issues that arise. Everyone at Digital Minds is always willing to coordinate and render assistance even when it involves some of our other vendors.
If you are looking for great service, 24 hour support, and consulting when it comes to your IT needs, I would highly recommend Digital Minds and Michael Bush.
Access Retirement Services, LLC
Harold Brewer President and CEO
They Let Our Managers Focus on What They Are Paid to Do!
First DMI brought stability to our network which allowed our managers to focus on what they are paid to do; manage fast moving construction projects. Second, they provided solutions that allow us to work wherever we have internet access.
Matt McCall CFO
DMI Cloud has opened new possibilities for quickly accessing vital computer programs so our personnel can tackle the most pressing issues in real time.
Before moving to DMI Cloud Services, we were restrained to our main corporate office to run mission critical computer programs that required local network access. This presented many challenges to our personnel as they often work remotely on construction jobsites. Our most pressing IT needs are often away from the main corporate office where we work with our clients to construct their projects. The DMI Cloud has opened new possibilities for quickly accessing vital computer programs so our personnel can tackle the most pressing issues in real time.
DMI is responsive and responsible. Responsive in that they solve support ticket requests very quickly. Responsible in that we trust that our computer infrastructure is secure.
DMI is our business partner ‑ not an IT vendor. There are a lot of firms that offer IT support, but few who think proactively and offer new ideas to solve complex problems. DMI has earned our trust because they react quickly to our needs and go “above and beyond” to help us serve our clients.
Cynthia Kear Partner
We were so grateful to our new cloud service and money can’t buy that peace of mind!
We were so worried about the extra cost and the learning curve to moving our IT infrastructure to the cloud. The cost and learning curve wasn’t that big after all. Soon after our company moved to the cloud, our shopping center neighbors had an issue with their computer system during an electrical thunderstorm and their server got struck by lightning, their server burned into the floor. They were shut down for 2 weeks. At that point, we were so grateful to our new cloud service and money can’t buy that peace of mind.
DMI listens to us and they actually understand our crazy questions. (We have unique programs in our industry that DMI understands well. They are able to answer our questions.)
When our company was considering switching IT firms, our server was basically crashing. We called Mike Bush and he actually pulled off the road and calmly talked us off the cliff before His Company had time to send us a contract. We were so worried about cost with a new company and a new company learning our weird program. Within a couple of days, we signed a contract with DMI. Have not looked back, no regrets.
Belle Meade Vacations
Terry Whisenant Operations Manager
Our remote user’s productivity has definitely increased!
DMI's Cloud Services provides a steady platform for our remote users while lifting the burden of us having to maintain our own servers and duplicate workstations. Our remote user’s productivity has definitely increased and all are pleased with platform change.
DMI is more than just a service provider; they are forward thinking and a consulting business advisor. They are also very cognizant of our work schedules and try very hard to limit system downtimes for maintenance, etc. DMI has been an essential partner in both resolving any technology issues that arise and enhancing our technology capabilities to better serve our clients.
Access Retirement Services
Emily Burden Office Manager
Going to the cloud is definitely an investment. However, we have found that having one place for all programs and data accessible to everyone all the time has greatly improved our work performance.
DMI is very responsive to all of our needs and questions; emergency/urgent items are made a priority regardless of what day/hour they occur and very proactive in work performed on our network, putting things into place to increase security, availability of data backups, etc. that I would never know to ask about (or completely understand!)
Going to the cloud is definitely an investment. However, we have found that having one place for all programs and data accessible to everyone all the time has greatly improved our work performance. Onboarding new employees has been simplified because they just need access to the cloud rather than having to maintain a huge list of programs that need to be loaded on their local computers.
Price CPAs, PLLC