I could not ask for better customer support!

Digital Minds has been a lifesaver for my company. I did not even realize what I was missing, little alone what I needed, when it came to IT support until I hired Michael Bush (founder of Digital Minds). He did a thorough evaluation of what we had and what we really needed before making any recommendations. He suggested we work together a while before making any wholesale changes, which I really appreciated.

I could not ask for better customer support and response time to issues that arise.  Everyone at Digital Minds is always willing to coordinate and render assistance even when it involves some of our other vendors.

If you are looking for great service, 24 hour support, and consulting when it comes to your IT needs, I would highly recommend Digital Minds and Michael Bush.

President and Founder
Access Retirement Services, LLC
Digital Minds International
5 / 5 stars

I have peace of mind about the performance of our computer systems with them as our partner.

I believe in IT, as other disciplines, you usually get what you pay for.  DMI is not the cheapest, but I feel like there is a superior quality I get with them.  Having used them for many years, the IT business has changed dramatically with technology and they have kept pace.  I find DMI well informed on the latest greatest technology. The IT part of our business passed my paygrade a long time ago, and I also understand there is a price that comes with cutting edge knowledge.  There are firms that are less expensive and others that are more expensive.  I believe I get a quality product from very knowledgeable people who are very attuned to client service on a 24/7 basis. DMI keeps us where we need to be in data retention, hardware upgrades, and overall health of our network.  I do not worry about results when they are on the job for me.  They are also very honest and professional which in this day and time is an added jewel to their crown.

COO
EOA Architects
Digital Minds International
5 / 5 stars

DMI Cloud has opened new possibilities for quickly accessing vital computer programs so our personnel can tackle the most pressing issues in real time.

Before moving to DMI Cloud Services, we were restrained to our main corporate office to run mission critical computer programs that required local network access.  This presented many challenges to our personnel as they often work remotely on construction jobsites.  Our most pressing IT needs are often away from the main corporate office where we work with our clients to construct their projects.  The DMI Cloud has opened new possibilities for quickly accessing vital computer programs so our personnel can tackle the most pressing issues in real time.

DMI is responsive and responsible.  Responsive in that they solve support ticket requests very quickly. Responsible in that we trust that our computer infrastructure is secure.

DMI is our business partner ‑ not an IT vendor.  There are a lot of firms that offer IT support, but few who think proactively and offer new ideas to solve complex problems.  DMI has earned our trust because they react quickly to our needs and go “above and beyond” to help us serve our clients.

CFO
American Constructors
Digital Minds International
5 / 5 stars

We were so grateful to our new cloud service and money can’t buy that peace of mind!

We were so worried about the extra cost and the learning curve to moving our IT infrastructure to the cloud. The cost and learning curve wasn’t that big after all. Soon after our company moved to the cloud, our shopping center neighbors had an issue with their computer system during an electrical thunderstorm and their server got struck by lightning, their server burned into the floor. They were shut down for 2 weeks. At that point, we were so grateful to our new cloud service and money can’t buy that peace of mind.

DMI listens to us and they actually understand our crazy questions. (We have unique programs in our industry that DMI understands well. They are able to answer our questions.)

When our company was considering switching IT firms, our server was basically crashing.   We called Mike Bush and he actually pulled off the road and calmly talked us off the cliff before His Company had time to send us a contract.   We were so worried about cost with a new company and a new company learning our weird program.  Within a couple of days, we signed a contract with DMI. Have not looked back, no regrets.

Partner
Belle Meade Vacations
Digital Minds International
5 / 5 stars

Our remote user’s productivity has definitely increased!

DMI's Cloud Services provides a steady platform for our remote users while lifting the burden of us having to maintain our own servers and duplicate workstations.  Our remote user’s productivity has definitely increased and all are pleased with platform change.

DMI is more than just a service provider; they are forward thinking and a consulting business advisor.  They are also very cognizant of our work schedules and try very hard to limit system downtimes for maintenance, etc. DMI has been an essential partner in both resolving any technology issues that arise and enhancing our technology capabilities to better serve our clients.

Operations Manager
Access Retirement Services
Digital Minds International
5 / 5 stars

Going to the cloud is definitely an investment.  However, we have found that having one place for all programs and data accessible to everyone all the time has greatly improved our work performance.

DMI is very responsive to all of our needs and questions; emergency/urgent items are made a priority regardless of what day/hour they occur and very proactive in work performed on our network, putting things into place to increase security, availability of data backups, etc. that I would never know to ask about (or completely understand!)

Going to the cloud is definitely an investment.  However, we have found that having one place for all programs and data accessible to everyone all the time has greatly improved our work performance.  Onboarding new employees has been simplified because they just need access to the cloud rather than having to maintain a huge list of programs that need to be loaded on their local computers.

Office Manager
Price CPAs, PLLC
Digital Minds International
5 / 5 stars