How Does Your Current
Computer Guy Stack Up?

Take this quiz to find out!

How can you tell if you are receiving poor or substandard service? How do you know if your computer guy is doing everything possible to secure your network from downtime, cybercriminals, data loss or other frustrating and expensive disasters? Could your current computer guy actually be jeopardizing your network?

If your computer support company does not score a “YES” on every point, you could be paying for substandard support.

  • Do they respond to emergencies in 30 minutes or less?
  • Are they easy to reach when you need them for non-emergencies?
  • Do they offer ongoing maintenance to keep your systems running smooth?
  • Do they proactively offer new ways to improve your network’s performance?
  • Do they provide detailed invoices that clearly explain what you are paying for?
  • Do they complete projects on time and under budget?
  • Do they follow up on your support requests quickly?
  • Do they offer a guarantee on their services?
  • Do they arrive on time and dress professionally?
  • Do they have other technicians on staff who are familiar with your network in case your regular technician goes on vacation or gets sick?
  • Do their technicians maintain current vendor certifications and participate in ongoing training?
  • Are you confident they aren’t learning on your time?
  • Do they give you their full attention rather than seeming constantly rushed?
  • Are they adamant about backing up your network and having a disaster recovery plan in place?
  • Do they offer to meet with you regularly to review your business plans, your network status and their own performance in supporting your company?
  • Do they provide frequent updates, status reports and follow-up calls and e-mails so you don’t have to manage their progress on projects?
  • Do they offer flat-rate or fixed-fee project quotes, rather than giving themselves a wide-open playing field with “time and materials”?

Stop paying for sub-standard support today!

Because you’re a prospective client, we’ll give you 2 FREE hours of network support to prove that we can do a better job than your current computer guys.

For FREE, we will come to your office and…

  • Check your network’s current security against hacker attacks, theft, worms and viruses.
  • Check your data back-up systems to ensure they are working properly and accurately backing up all of the critical files and information you NEVER want to lose.
  • Perform a quick network “tune-up” to make programs and files load faster.
  • Discuss a project or upgrade you are considering, or give you a second opinion on a quote you have received.

To Claim Your Free Support
Complete The Form On This Page
Or Call Us At 615-843-5001

Fill Out The Form To
Claim Your 2 Hours
Of FREE Support

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We were so grateful to our new cloud service and money can’t buy that peace of mind!

We were so worried about the extra cost and the learning curve to moving our IT infrastructure to the cloud. The cost and learning curve wasn’t that big after all. Soon after our company moved to the cloud, our shopping center neighbors had an issue with their computer system during an electrical thunderstorm and their server got struck by lightning, their server burned into the floor. They were shut down for 2 weeks. At that point, we were so grateful to our new cloud service and money can’t buy that peace of mind.

DMI listens to us and they actually understand our crazy questions. (We have unique programs in our industry that DMI understands well. They are able to answer our questions.)

When our company was considering switching IT firms, our server was basically crashing.   We called Mike Bush and he actually pulled off the road and calmly talked us off the cliff before His Company had time to send us a contract.   We were so worried about cost with a new company and a new company learning our weird program.  Within a couple of days, we signed a contract with DMI. Have not looked back, no regrets.

Cynthia Kear Partner
Belle Meade Vacations

DMI Cloud has opened new possibilities for quickly accessing vital computer programs so our personnel can tackle the most pressing issues in real time.

Before moving to DMI Cloud Services, we were restrained to our main corporate office to run mission critical computer programs that required local network access.  This presented many challenges to our personnel as they often work remotely on construction jobsites.  Our most pressing IT needs are often away from the main corporate office where we work with our clients to construct their projects.  The DMI Cloud has opened new possibilities for quickly accessing vital computer programs so our personnel can tackle the most pressing issues in real time.

DMI is responsive and responsible.  Responsive in that they solve support ticket requests very quickly. Responsible in that we trust that our computer infrastructure is secure.

DMI is our business partner ‑ not an IT vendor.  There are a lot of firms that offer IT support, but few who think proactively and offer new ideas to solve complex problems.  DMI has earned our trust because they react quickly to our needs and go “above and beyond” to help us serve our clients.

Matt McCall CFO
American Constructors